Welcome to Emily & Rose. These Terms & Conditions ("Terms") govern your use of www.emilyenrose.com and any purchases made through our website.

By accessing our website or placing an order, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with these Terms, please do not use our website.

Nothing in these Terms limits any rights available under applicable Canadian consumer protection laws.

1. Eligibility

By using our website, you confirm that:

• You are at least the age of majority in your province or territory of residence, or you have permission from a parent or legal guardian.
• You will use this website only for lawful purposes.
• All information you provide is accurate and complete.

You may not use our website or products for any illegal or unauthorized purpose.

2. Products

We make every reasonable effort to display our products as accurately as possible.

However, slight variations may occur due to:

• Lighting and photography.
• Screen or monitor settings.
• Manufacturing variations.
• Different production batches.

Minor differences in colour, texture, stitching or packaging do not automatically indicate that a product is defective.

All product descriptions, prices and availability are subject to change without notice.

We reserve the right to discontinue any product at any time.

3. Orders

Once you place an order, you will receive an order confirmation email acknowledging that we have received your order.

This confirmation does not constitute acceptance of your order.

Emily & Rose reserves the right to refuse, cancel or limit any order where:

• Payment cannot be verified.
• Fraud or unauthorized activity is suspected.
• Product availability has changed.
• Incorrect pricing or technical errors have occurred.
• The shipping information provided is incomplete or inaccurate.

If payment has already been collected for a cancelled order, a full refund will be issued.

4. Pricing & Payment

All prices displayed on our website are shown in Canadian Dollars (CAD) unless stated otherwise.

Prices may change without prior notice.

Payments are processed securely through Shopify and our authorized payment providers. Emily & Rose does not store your complete payment card information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping

Order processing times, estimated delivery times, shipping methods and delivery conditions are described in our Shipping Policy.

Delivery estimates are not guaranteed delivery dates.

Emily & Rose is not responsible for delays caused by shipping carriers, customs authorities, severe weather or other circumstances beyond our reasonable control.

6. Returns & Refunds

Returns, refunds and replacements are governed by our Return & Refund Policy.

Before requesting a return, customers should carefully review that policy, including return eligibility, processing times and any applicable return shipping costs.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product photographs
• Graphics
• Website design
• Product descriptions
• Text
• Branding
• Trademarks

is owned by or licensed to Emily & Rose and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified or used for commercial purposes without our prior written permission.

8. Acceptable Use

You agree not to:

• Use our website for any unlawful purpose.
• Attempt to interfere with the security or operation of the website.
• Upload malicious software or harmful code.
• Attempt unauthorized access to our systems.
• Copy or misuse our content or intellectual property.
• Use automated tools to scrape or collect information from our website without permission.

We reserve the right to restrict or terminate access where misuse or fraudulent activity is suspected.

9. Third-Party Services

Our website may include services or links provided by third parties, including payment providers, shipping partners and Shopify.

Emily & Rose is not responsible for the content, policies or practices of third-party websites or services.

Your use of those services may also be subject to the terms and privacy policies of the respective provider.

10. Disclaimer

We strive to keep our website accurate and available at all times.

However, we cannot guarantee that:

• The website will always be uninterrupted.
• The website will always be error-free.
• All information will always be completely accurate or up to date.

To the fullest extent permitted by applicable law, all products and services are provided on an "as available" basis.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot legally be excluded under applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Emily & Rose shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

This limitation does not apply where liability cannot legally be excluded or limited under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, legal requirements or website functionality.

The version published on our website at the time of your purchase will generally apply to your order unless applicable law requires otherwise.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in Canada, together with any applicable provincial consumer protection legislation.

Any disputes shall be resolved in accordance with the applicable laws and jurisdiction determined under Canadian law.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Emily & Rose

Website: www.emilyenrose.com

Email: info@emilyenrose.com